Every journey has an ending, but what if that ending was a missing or damaged bag? Swissport are looking for dedicated professionals to be the glimmer of hope for customers in their time of need.
As a Baggage Services Agent, you will be critical to our mission of being world class, setting the standard for the industry to follow. You will rescue the customers experience by providing them with information, support and timely communications. Behind the scenes, you will use our best-in-class systems to scout the world to locate their delayed baggage then arrange its delivery to the customer.
You’ll also be able to support your customer should they have left property onboard an aircraft or assist them by organising a repair or replacement for any damaged baggage.
THIS LIST IS NOT EXHAUSTIVE AND IS NOT INTENDED TO RESTRICT THE SCOPE OF THE JOB BUT CLEARLY DEFINE A STARTING POINT AND MAY VARY DEPENDING ON LOCATION AND LOCAL CUSTOMER AIRLINE REQUIREMENTS.
To join our mission, you’ll:
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