Reporting to the Regional Training Manager / Regional Training Coordinator, the Regional Training Officer will provide training activities at all stations within their region as required. This will include delivery of training to employees in a classroom and practical setting for initial and refresher training.

Each Regional Training Officer will be a subject matter expert in a minimum of one function and have the ability to be cross utilised in all generic training delivery and assessment.

They will provide support to On the Job Coaches (OJC) at station to ensure local specific requirements are met, and that any delivery is conducted in accordance with Swissport Training Policy and Procedure expectations.

They will complete regular training assessments to ensure standards are maintained.

Key Responsibilities

• Serve as a subject matter expert in at least one core function while contributing to all general training and assessments.
• Deliver engaging and effective training sessions, both in the classroom and on-site, tailored to meet local operational needs.
• Support and guide On-the-Job Coaches (OJCs) to ensure station-specific requirements are addressed, adhering to Swissport’s Training Policy and Procedures.
• Conduct regular training assessments to maintain and uphold Swissport’s high standards.
• Collaborate with Regional Training Managers and Coordinators to identify and address training needs across the region.

What We’re Looking For

• A passionate trainer with expertise in at least one operational function and the flexibility to deliver a variety of training programs.
• Strong communication and interpersonal skills to effectively engage employees and stakeholders at all levels.
• Proven experience or skills in an Aircraft Services/Cleaning role is essential.
• A commitment to upholding Swissport’s training standards and fostering a culture of continuous improvement.
• Experience in delivering classroom and practical training, with a focus on employee development and operational excellence.

Join us and play a vital role in shaping the skills and success of our teams across the region.