Air Freight Transport Coordinator (Nights) – Heathrow Airport

Location: Heathrow Airport

We are currently seeking an experienced Transport Coordinator to join our dynamic air cargo operations team based at Heathrow Airport. This night shift position plays a critical role in ensuring the smooth movement of import and export cargo from airport to airport across the UK and Ireland, utilising our network of dedicated trucks and trusted sub-contractors.

This is a cargo-focused role requiring proven experience within air freight operations. Candidates must be air freight literate and familiar with transport planning and logistics processes in a fast-paced airport environment.

• Manage and process bookings using the in-house trucking planning system

• Plan vehicle routes and assess capacity requirements on a daily/weekly basis

• Ensure IT systems reflect accurate vehicle and trailer movements

• Liaise effectively with cargo teams, airlines, agents, and customers to ensure a seamless service

• Coordinate AD HOC truck planning when needed

• Collate and manage documentation for billing and operational records (including PODs and manifests)

• Handle incoming calls and emails with professionalism and urgency

• General administration to support smooth logistics flow

• Essential: Previous experience in air freight/cargo transport operations

• Working knowledge of MAWB numbers, Q6/Q7 pallet types, tacho hours is highly advantageous

• Strong understanding of logistics systems; experience with Excel, Word, and transport platforms

• Ability to work independently in a lone-worker setting and manage workloads with minimal supervision

• Excellent communication skills — confident over the phone and in person

• Strong organisational skills, adaptable and calm under pressure

• Willingness to work in inclement weather and manual environments (lifting up to 32kg)

• Must hold a valid full UK driving licence.

Competencies:

• Flexible to work nights, weekends, and public holidays

• Fluent in English — spoken and written

• Capable of travelling to the airport outside of public transport hours

• Comfortable working in confined spaces

• Lone Working

If you have solid air freight experience and a passion for cargo logistics, this role offers a fantastic opportunity to grow in one of the busiest airport hubs in the world