Ramp & Baggage Agent

Location: Birmingham International Airport

Contract Type: Fixed Term until 31st October 2026

Hours: 30 hours per week, between Monday – Sunday (must be fully flexible and work any 5 out of 7 days) 

A UK Manual Driving Licence is required for this role. 

Salary: £12.41 per hour

About the Company:

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role:

In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo.

Key Responsibilities:

• Operate Deicing, Glycol Recovery, Ground Handling, and all related ancillary equipment,
  both safely and efficiently
• Conduct aircraft de/anti-icing operations and perform other associated tasks
• Conduct aircraft post de/anti-icing inspections and tactile inspections
• Conduct fluid testing and replenishment of equipment fluids
• Operate data transfer and communications equipment
• Generate and maintain records and logs
• Perform ramp servicing/ground handling functions as required.
• Comply with all federal, state, municipal, airport authority and carrier security
  requirements
• Comply with Swissport's standard operation procedures (SOPs), QHSE Manual and
  policies
• Follow training and rules, apply correct procedures and use personal protective equipment
  as instructed
• Only perform tasks for which they are trained for. If in doubt, colleagues shall stop the
  action and seek advice from the Duty Manager
• Share personal Health & Safety, Environment knowledge with others
•  Report any incident, near miss, unsafe act or condition according to this manual. In case of
  doubt stop the task and consult superior for guidance.
• Perform duties conscientiously, without putting themselves, others, or the environment at
  risk
• Performs all cleaning duties if required

Qualifications:

• Previous experience in a similar role is preferred but not required.
• Ability to work in a fast-paced and physically demanding environment.
• Excellent communication and teamwork skills.
• Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
• Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check

Benefits:

• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work
• Employee discounts on travel and retail products.
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.