Job Title: Dispatch Agent (Operations) – Nights 
Location: Shannon Airport
Hours: 37.5 hours per week
Grade: IC2

As a Dispatch Agent with Swissport, you will play a key role in the safe and efficient turnaround of aircraft operations. The successful candidate will be responsible for coordinating aircraft dispatch activities, communicating operational information to flight crew and stakeholders, and ensuring flights depart safely and on schedule.

Key Responsibilities:

• Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
• Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
• Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
• Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
• Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
• Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
• Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.

Qualifications:

• Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
• Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
• Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
• Valid driver's license and ability to operate vehicles airside in compliance with airport regulations.

Benefits:

• Competitive hourly wage with opportunities for overtime.
• Comprehensive training and development programs.
• Employee discounts on travel and retail products.
• Health, dental, and vision insurance options.
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join the Swissport team and become part of a dynamic and diverse workforce dedicated to excellence in aviation services. Apply now to embark on an exciting career with Swissport.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.