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This is a 30 hour per week role
Ready for take off? Join Swissport for an exciting career in aviation.
Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport Ramp Agent, you will play a vital role in our airport operation.
The airport is a fast-paced and safety focussed team environment.
Provide efficient and effective local administrative support.
The Airport Team Manager is a key operational leadership position within Swissport UK&I Station Structures reporting to the Swissport Station Manager or Head of Department and will be responsible for all daily operations and operational delivery at the airport.
Day to day you will be responsible for motivating and engaging staff to ensure delivery of customer airlines targets while complying with all company and customer procedures, policies and brand values. You will be responsible for ensuring safe, profitable, high quality performance in accordance with customer expectations, corporate objectives, strategy and plans. You will be responsible for providing leadership and guidance to staff across a diverse workforce.
In this role you will be responsible for the day to day operational excellence of the Swissport Team’s across the station, and will be benchmarked against the Swissport Leadership Competencies of Leading and Facilitating Change, Applying Commercial Accumen, Coaching and Developing Others, Making Decisions, Managing Performance for Success and Executing and Getting Results.
If you have passion and great hospitality skills and enjoy meeting new faces every day, then this is the role for you. It’s an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Lounge offering to meet our goal of being the Best Airport Lounge provider globally.
In ever crowded airports around the world, Aspire Lounges are a haven for guests looking for a comfortable seat, somewhere quiet, wholesome food and drinks, great WiFi and above all a fantastic experience before their flight, no matter the reason for the journey.
Each member of the team is here to exceed the expectations of our guests, and we are passionate about ensuring that every guest leaves our lounges feeling relaxed, refreshed and comforted.
The Lounge Manager is a key operational leadership position within the Aspire structure of Swissport Western Europe reporting to the Head of Lounges UK&I and will be responsible for Swissport Lounge Services.
Day to day you will be responsible for effectively leading a team ensuring delivery of product compliance making sure the lounge complies with all Health & Safety / Food Hygiene requirements. To ensure the lounge is delivering a high level of service and product that is in line with brand guidelines. To review and innovate lounge performance ensuring the facilities best suits its current and potential markets. To exceed performance targets to ensure the lounge delivers and exceeds budgeted contribution. You will be expected to motivate and engage with staff to ensure delivery of high-level customer service. You will be responsible for providing leadership and guidance to staff across a diverse workforce.
You will be bench marked against the Swissport Leadership Competencies of Leading and Facilitating Change, Applying Commercial Acumen, Coaching and Developing Others, Making Decisions, Managing Performance for Success and Executing and Getting Results